“The Customer’s always Right.” - popular apothegm
College enrollments are declining, and those in the
humanities, including English, are plummeting. This seems to me to be a result
of the post-2008 economic collapse: fewer people can afford college, and those
who can go into engineering and accounting, rather than literature. We have to
do some serious sales to get people to be English majors. How to respond to
this new reality?
- Do I need to be more entertaining in the classroom? How?
- Should I
start using PowerPoint all the time, showing more films, etc.?
- Switch to
large lectures and play up the performance aspect?
- Do more
in class w/computers (and let them check What’s App, porn, etc.?)
- How do I
“sell” my subject more effectively?
- How improve my effectiveness at teaching writing? What
does the New Student positively respond to, in composition instruction? And
does it really teach them to write?
- How much can I realistically expect them to read (in a
particular level)?
- Teaching
more lower-division courses means smaller assignments (?)
- If I rely
more on media produced by others, I can decrease the amount of reading: since we
won’t spend as much time talking, we won’t need as much to talk about.
won’t spend as much time talking, we won’t need as much to talk about.
- If we
want to attract English majors, we can’t go too hard on them. We want them to have a
pleasant, relaxing experience.
pleasant, relaxing experience.
- We’ve got to give the customer what they want. But we also
have to sell it. (we’re beyond edutainment; this is edvertising)
So:
- Assign what I think that they should know about a given
topic or what I think they will want to read/watch that’s related to that topic?
- Any
polling data of students on this issue?
The real problem is time. For instance, we don’t have enough
time between when our course assignments come out and when our book orders are
due to really think about and research how we might overhaul a particular
course.
Moreover, we’re too busy teaching to radically alter our
teaching. If we take time to learn new (or not-so-new) technologies,
techniques, and pedagogical theories, it’s usually on break (or sabbatical, if
we have them), which is also the only time to get any appreciable amount of
research and writing done. So it’s back to research vs. teaching, esp. if
teaching is not your area of research, or if your area of research is not one
that students want to study (e.g., any type of poetry from any era).
There are, of course, good reasons why all this should be so: the students that are left in the university are working more hours to stay there. But then, on-line courses, which should theoretically be less time-consuming, have abysmal retention rates. The ultimate problem is that the ultimate "consumer" (i.e., employers) have a different set of desires than the immediate customer (i.e., the student). But if the ultimate consumer isn't satisfied, then the value to the immediate customer diminishes. If the student is the customer, and the customer's always right, then the student is always right. All I can say is that I'm glad my teachers didn't believe that.
There are, of course, good reasons why all this should be so: the students that are left in the university are working more hours to stay there. But then, on-line courses, which should theoretically be less time-consuming, have abysmal retention rates. The ultimate problem is that the ultimate "consumer" (i.e., employers) have a different set of desires than the immediate customer (i.e., the student). But if the ultimate consumer isn't satisfied, then the value to the immediate customer diminishes. If the student is the customer, and the customer's always right, then the student is always right. All I can say is that I'm glad my teachers didn't believe that.
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